The package solution for enterprise offers all viable features for world-class customer service-Set up and implementation, self-service, and global support. They provide two types of solutions-enterprise and SMBs. The suite comprises of an impeccable congregation of intuitive features that focus on productivity and collaboration it makes it easy for teams of all sizes to ensure a great support experience for customers. Its included in their cloud-based helpdesk software, which supports the collaboration of all support channels from a single window. Give a try! Freshdeskįreshdesk lets you create a self-service experience portal to improve customer satisfaction.
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